Sovelivee Tree Stump XXL Dog Toy Support
The Sovelivee Tree Stump XXL is a stuffable chew toy for large and extra-large dogs. Prepare the filling in a food cup, freeze it for 4–6 hours for best results, fit one cup into the toy and securely reattach the bottom cover. Keep the frozen filling inside its cup when inserting it. This guide covers the tree-stump package marked H2503G.
Source: Tree Stump XXL User Manual V2 / HD1, October 15, 2026. Guide reviewed: October 16, 2026. H2503G is a packing number.
Before use: This toy is for dogs only. Inspect it regularly to check that it is intact. If it has substantial external damage, promptly take it away from your dog.
Prepare the filling Fit the food cup Clean the parts Download the manual
Identify your Tree Stump XXL and its parts
The cylindrical tree-stump body has a central opening for a food cup and grooves at both ends. This guide applies to the XXL toy and the parts listed below.
Size and packaging identification
| Product | Sovelivee Tree Stump XXL dog enrichment toy |
|---|---|
| Suitable dogs | Large and extra-large dogs |
| Length × width × height | 6.79 × 3.35 × 2.91 in (approximately 172.5 × 85.1 × 73.9 mm) |
| Weight stated on packaging | 1.09 lb (approximately 494 g) |
| Packing number | H2503G |
Metric values are approximate conversions. H2503G identifies the packaging; it is not a model number.
Materials
The toy is made from food-grade nylon and coffee wood fiber. The food cups are food-grade polypropylene (PP).
Parts covered by this manual
- 1 toy with bottom cover
- 2 reusable food cups
- 1 plastic opening tool
This manual covers the tree-stump package. The Sovelivee doughnut toy is a separate product; this parts list does not describe additional gifts or other bundles.
Before first use
Use the Tree Stump XXL for large and extra-large dogs. Your dog may need your guidance when first using the toy.
The toy may be used independently or during supervised play. Continue to inspect it regularly. If you find substantial external damage, promptly take the toy away from your dog.
Prepare and freeze the filling
Fill the reusable food cups
Prepare the filling in the food cups. The V2 manual gives examples including meat paste, yogurt, pumpkin, meat chunks and cheese.
Freeze before assembly
Place the filled cups in the freezer. For best results, freeze for 4–6 hours before assembling the Tree Stump XXL. This is the manual’s preparation recommendation, rather than a guarantee that every filling freezes at the same rate.
Open, fill and reassemble the toy
Insert one food cup with the frozen filling still inside. Do not remove the frozen filling from the cup and put it into the toy on its own.
1. Open the bottom cover
Insert the supplied plastic opening tool into the slot in the bottom cover. Rotate and remove the cover. You can also use a coin.
2. Insert the filled food cup
Place one food cup containing the frozen filling into the toy body, as illustrated. Keep the cup and its filling together.
3. Refit the bottom cover
Securely reattach the bottom cover to the toy body. Your dog can now lick the filling.
Assembly illustrations restored from the supplied packaging and used in the V2 / HD1 manual.
Ways to use the toy
Use the Tree Stump XXL for frozen treats, stuffing, chewing and slow feeding. You can add a spreadable treat to the grooves at both ends. Your dog can steady the base with its paws while licking.
The V2 manual also describes indoor interaction, crate training and outdoor fetch. Follow the same regular inspection guidance for each activity.
Cleaning and inspection
The toy body, bottom cover, reusable food cups and plastic opening tool are all dishwasher safe. Rinse the food cups after use.
| When | What to do |
|---|---|
| After using a food cup | Rinse the reusable cup. |
| When cleaning the parts | The toy body, bottom cover, food cups and plastic opening tool may be cleaned in a dishwasher. |
| Regularly during use | Inspect the toy to check that it is intact. |
| If there is substantial external damage | Promptly take the toy away from your dog. |
Common questions
Does the food cup stay inside the Tree Stump XXL?
Yes. Insert one food cup containing the frozen filling, then securely refit the bottom cover. The V2 assembly method keeps the filling inside its cup.
Can I open the bottom cover without the plastic tool?
Yes. The Tree Stump XXL V2 manual allows a coin as an alternative to the supplied plastic opening tool.
My dog is unsure how to use the toy. What should I do?
Your dog may need your guidance at first. The manual notes that dogs differ in temperament and activity level. Contact support if you need help identifying the parts or assembling the toy.
Does this guide also cover the Sovelivee doughnut toy?
No. The tree-stump toy and the doughnut toy are separate products. This guide applies to the Tree Stump XXL package marked H2503G.
Download the Tree Stump XXL manual
Download the V2 / HD1 User Manual for the Tree Stump XXL package marked H2503G. It includes English, German, Italian, French and Spanish in one 21-page PDF (approximately 10.9 MB).
Download Tree Stump XXL manual (PDF)
Manual content: V2. Image revision: HD1. Manual date: October 15, 2026.
Contact Sovelivee support
Need help with your Tree Stump XXL? Include your order number, the packing number H2503G, a description of the issue and clear photos of the relevant parts.
Contact Ussupport@sovelivee.com